Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

MHS GENESIS Patient Portal

On January 22, 2022 the Department of Defense’s new electronic health record (EHR), MHS GENESIS, launched at the 47 Medical Group. MHS GENESIS will replace TRICARE Online at this facility. 

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:

  • View health information
  • Schedule appointments
  • Communicate securely with providers
  • Request prescription refills

The MHS GENESIS Patient Portal is replacing the TRICARE Online Secure Patient Portal.

MHS GENESIS Patient Portal Information

Below are some informational documents and videos about the MHS GENESIS Patient Portal.

Contact Us

Phone

830-298-6333

Hours

Monday–Thursday
7:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.

Friday
8:30 a.m. to 12:00 p.m.
1:00 p.m. to 4:30 p.m.

Location

590 Mitchell Boulevard, Building 375, Office 186
Don't forget to keep your family's information up to date in DEERS!