Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

We provide diagnostic support to Family Health, Flight Medicine, and Pediatrics. We also supports network providers within the surrounding area for all TRICARE beneficiaries. Services available within the laboratory include basic chemistry, hematology, urinalysis, serology, and limited microbiology. Any testing outside of the laboratory’s activity menu is referred to one of three military reference labs.

Contact Us

Phone 

​830-298-6481

Hours

Monday -Thursday, 7:30 a.m. to 4:30 p.m.
Friday, 8:30 a.m. to 4:30 p.m.

Location

590 Mitchell Boulevard, Building 375

Don't forget to keep your family's information up to date in DEERS!