Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Pediatrics

Services Provided

We provide acute, routine, and wellness primary care services to enrolled TRICARE Prime beneficiaries from newborn to 21 years old.

Medical Emergencies

If you are experiencing a medical emergency, please call 911 or proceed to the nearest emergency room, which for Laughlin Air Force Base is the Val Verde Regional Medical Center at 801 Bedell Ave, Del Rio, Texas 78840; phone number is 830-775-8566.

Contact Us

Phone

Main

830-298-6470

Central Appointment Line

830-298-6333

Online

Appointments

MHS GENESIS Patient Portal

Hours

Monday-Thursday
7:30 a.m. to 4:30 p.m.
Friday
8:30 a.m. to 4:30 p.m.

Location

590 Mitchell Boulevard, Building 375

Don't forget to keep your family's information up to date in DEERS!