Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 590 Mitchell Boulevard, Building 375, Laughlin Air Force Base, Texas 78843-5242
 
Appointment Line: 830-298-6333

Patient Advocate

Phone: 830-309-2209
Email Address: usaf.laughlin.47-mdg.mbx.patient-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 830-298-6350
Email: usaf.laughlin.47-mdg.mbx.patient-advocate@health.mil

Interactive Customer Evaluation (ICE)

ICE :: Comment Card (disa.mil)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up to date in DEERS!